Email, SMS, and WhatsApp — timed to actually convert

Cart-abandon flows, back-in-stock alerts, and order updates sent on the channel your customers actually read, not just the one that’s easiest to automate. Triggered by real store events, segmented, and never blasted.
email · sms · whatsappflows run 24/7segmented, never blasted
>_[ whatsapp · cart recovery flow ]●
LH

Lumina Home

automated flow · business account

Hi Priya, the Speckled Mug is still in your cart and still in stock. Complete your order here →7:02 pm ✓✓
sample data

# what’s included

Everything in promotional marketing, without add-on surprises

01

Cart & checkout recovery

Timed reminders on WhatsApp and email, with the product and a one-tap link back to the cart.

02

Order & shipping updates

Confirmations, dispatch, and delivery messages that cut “where is my order?” queries.

03

COD confirmation

A confirm-or-cancel prompt before cash-on-delivery orders ship, so fewer come back.

04

Back-in-stock & reorders

Alerts for people who asked, and reminders timed to how long a product lasts.

05

Campaign calendar

Festive sales and launches planned weeks ahead, segmented by what each customer bought.

06

Consent & list hygiene

Opt-ins captured properly, frequency capped, and unsubscribes honoured instantly.

# how it runs

How it gets switched on

  1. 1

    week 1

    Connect & capture consent

    Store connected, WhatsApp Business Platform set up, opt-in added at checkout and on site.

  2. 2

    weeks 2–3

    Core flows live

    Order updates, COD confirmation, and cart recovery switched on and tested end to end.

  3. 3

    week 4

    First campaign

    A segmented campaign to past buyers — measured on revenue, not opens.

  4. 4

    every month

    Review & extend

    Flow performance reviewed, copy tested, and new flows added as the calendar fills up.

# try it

What is cart recovery worth to you?

Abandoned carts are revenue you already paid to attract. Set your own numbers to see what recovering a small share is worth.

recovered revenue / month

₹36,000

About 30 orders a month that would otherwise be lost.

per year

₹4,32,000

orders / month

30

Recovery rates vary with category, price, and how quickly the first message goes out. Start with a conservative assumption, then measure your own.

Promotional marketing: common questions

Still unsure? Ask us on WhatsApp →

Yes — we only message customers who’ve opted in, either at checkout or through a WhatsApp opt-in widget we set up on your site. It keeps deliverability high and your account in good standing.

See what we’d change in your store

A free 30-minute audit of your store, ads, and socials. You leave with a plan either way.

or have us on your team for 2–3 days, from ₹3,999 →