Email, SMS, and WhatsApp — timed to actually convert
Lumina Home
automated flow · business account
# what’s included
Everything in promotional marketing, without add-on surprises
Cart & checkout recovery
Timed reminders on WhatsApp and email, with the product and a one-tap link back to the cart.
Order & shipping updates
Confirmations, dispatch, and delivery messages that cut “where is my order?” queries.
COD confirmation
A confirm-or-cancel prompt before cash-on-delivery orders ship, so fewer come back.
Back-in-stock & reorders
Alerts for people who asked, and reminders timed to how long a product lasts.
Campaign calendar
Festive sales and launches planned weeks ahead, segmented by what each customer bought.
Consent & list hygiene
Opt-ins captured properly, frequency capped, and unsubscribes honoured instantly.
# how it runs
How it gets switched on
- 1
week 1
Connect & capture consent
Store connected, WhatsApp Business Platform set up, opt-in added at checkout and on site.
- 2
weeks 2–3
Core flows live
Order updates, COD confirmation, and cart recovery switched on and tested end to end.
- 3
week 4
First campaign
A segmented campaign to past buyers — measured on revenue, not opens.
- 4
every month
Review & extend
Flow performance reviewed, copy tested, and new flows added as the calendar fills up.
# try it
What is cart recovery worth to you?
Abandoned carts are revenue you already paid to attract. Set your own numbers to see what recovering a small share is worth.
recovered revenue / month
₹36,000
About 30 orders a month that would otherwise be lost.
per year
₹4,32,000
orders / month
30
Recovery rates vary with category, price, and how quickly the first message goes out. Start with a conservative assumption, then measure your own.
Promotional marketing: common questions
Still unsure? Ask us on WhatsApp →
Yes — we only message customers who’ve opted in, either at checkout or through a WhatsApp opt-in widget we set up on your site. It keeps deliverability high and your account in good standing.
See what we’d change in your store
A free 30-minute audit of your store, ads, and socials. You leave with a plan either way.
or have us on your team for 2–3 days, from ₹3,999 →